We only dispatch and supply our goods to recognised UK postcodes.
Delivery locations and Times:
Standard UK postcodes can take up to 5 working days to arrive.
Remote areas and the Highlands, Islands of Scotland, Isle of Man and Isle of Wight can take up to 7 days to arrive
UK Inland Services - The latest order date for anticipated delivery before Christmas is by 11.00 am Monday 14th December 2015.
Orders are dispatched from our premises on Mondays to Fridays only.
Orders placed online are aimed to be dispatched the next working day (working days do not include weekends and bank holidays) and very busy periods may affect the dispatch times.
Delivery duration is after the order is dispatched - Not from the time you order.
e.g. Orders placed on a Friday will not be dispatched until Monday.
In Cassa products are wrapped to avoid damage during transit.
To assist in protecting the environment, we endeavor to recycle, appropriate cardboard packaging for dispatch where possible.
Returns and Refund Policy
Thanks for shopping at In Cassa.
If you are not entirely satisfied with your purchase we are here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, you’re item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
80 Alexandra Road
Once we receive your item we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the refund within the duration of time depending upon your card issuers policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, contact us.